Effective Date: 2023
Thank you for visiting Civitalo.com (“the Website”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you access or use our website. We value your privacy and are committed to protecting your personal data. By accessing or using our website, you consent to the practices described in this Privacy Policy.
Information We Collect:
- Personal Information: When you place an order or register for an account on our website, we collect personal information, including but not limited to your name, email address, shipping address, and phone number. This information is necessary to process your orders and improve your shopping experience.
- Payment Information: We may collect payment information, such as credit card details or other payment method information, to process your transactions securely.
- Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, browsing actions, and usage patterns. This information may include your IP address, browser type, operating system, referring URLs, and interaction with our website.
How We Use Your Information:
- To process and fulfill your orders.
- To communicate with you regarding your orders, shipments, or any inquiries.
- To provide you with customer support and respond to your inquiries.
- To send you promotional materials, special offers, and newsletters if you opt-in to receive such communications.
- To improve our website, products, and services based on your feedback and usage patterns.
- To detect and prevent fraudulent activities or security breaches.
Data Security:
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Third-Party Service Providers:
We may share your personal information with trusted third-party service providers to assist us in various aspects of our business, such as order processing, shipping, payment processing, and customer support. These third-party providers are obligated to use your information solely for the purpose of providing their services to us and are required to maintain the confidentiality of your data.
Cookies and Tracking Technologies:
Our website uses cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze website traffic. You have the option to disable cookies in your browser settings, but please note that this may impact your website experience.
Your Choices:
You have the right to review, update, or delete your personal information stored with us. To exercise these rights or to opt-out of receiving marketing communications, please contact us at contact@civitalo.com.
Children’s Privacy:
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe we have unintentionally collected personal information from a child, please contact us, and we will promptly remove the information from our records.
Changes to the Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting. Please review this Privacy Policy regularly to stay informed about how we protect and process your personal information.
Contact Us:
If you have any questions, concerns, or inquiries regarding this Privacy Policy or our data practices, please contact us at contact@civitalo.com.
Thank you for entrusting Civitalo with your personal information. We are committed to maintaining your privacy and providing you with an exceptional shopping experience.
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